Terms and Conditions

Document Version:v1.0 (2025-11-24)

Last Updated:November 24, 2025

1. ABOUT US

1.1 Company Introduction

Our Company ("AiTato", "we", "us", "our") is a technology company specializing in tattoo simulation and related services. We provide innovative digital solutions that allow users to preview tattoo designs before getting inked.

1.2 Contact Information

To contact us, please use the following methods:

1.3 Applicable Policies and Updates

The following policies also apply to these Terms and form an integral part of these Terms:

  • Our Privacy Policy
  • Our Cookie Policy

We reserve the right to update these Terms and Conditions from time to time. Any changes will be posted on our website and will take effect immediately upon posting. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.

2. LICENSE AND SERVICES

2.1 License Basis

We license the use of our Services to you on the basis of these Terms to the exclusion of any other terms. The provisions set out in these Terms govern your access to and your use of our Services.

2.2 Services Provided

Our Services include, but are not limited to:

  • a) Tattoo Simulator and Try-on
  • b) Providing access to tattoo design galleries
  • c) Providing tattoo aftercare information and resources

2.3 Service Availability

We strive to provide our Services 24/7, but we do not guarantee uninterrupted or error-free service. We may need to suspend or terminate Services temporarily or permanently:

  • a) For maintenance and updates
  • b) Due to technical issues or system failures
  • c) In response to legal requirements or government requests
  • d) If you violate these Terms and Conditions

3. USER ACCOUNTS

3.1 Account Registration Requirements

To use certain features of our Services, you may need to create a user account. When registering, you must:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Update your information as needed to keep it accurate and complete

3.2 Age Restriction

You must be at least 18 years of age to use our Services. By creating an account and using our Services, you represent and warrant that you are 18 years of age or older. If you are under 18, you may only use our Services with the supervision and consent of a parent or legal guardian.

3.3 Account Termination

We reserve the right to suspend or terminate your account and access to our Services at any time, with or without notice, if:

  • You violate any provision of these Terms and Conditions
  • You provide false or misleading information during registration
  • Your account has been inactive for a period of 12 months or more
  • We believe your account use may be fraudulent or harmful to other users

You may terminate your account at any time by contacting our customer support. Upon termination, all licenses granted under these Terms will immediately cease.

4. INTELLECTUAL PROPERTY RIGHTS

4.1 Intellectual Property Ownership

All intellectual property rights in our Services, including but not limited to software, designs, logos, text, images, and content, are owned by AiTato or our licensors.

  • AiTato retains all rights to the Tattoo Simulator technology and related software
  • Tattoo designs uploaded by artists remain the property of the respective artists
  • User-uploaded photos and personal content remain the property of the user, but you grant AiTato a non-exclusive license to use such content to provide the Services
  • You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written permission

4.2 AI-Assisted Content

Some of the works and content provided through this service are created using artificial intelligence (AI) technology.

4.3 License Grant

We grant you a limited, non-exclusive, non-transferable license to use our Services for personal, non-commercial purposes only. This license does not include:

  • The right to use our Services for commercial purposes without a separate agreement
  • The right to modify or create derivative works based on our Services
  • The right to reverse engineer, decompile, or disassemble our software

5. USER OBLIGATIONS AND PROHIBITED USES

5.1 User Obligations

When using our Services, you agree to:

  • Comply with all applicable laws, regulations, and these Terms
  • Respect the intellectual property rights of others
  • Provide accurate and truthful information
  • Use the Services only for their intended purposes
  • Treat other users and our staff with respect

5.2 Prohibited Uses

You may not use our Services in any of the following ways:

  • To upload or share content that is illegal, offensive, or infringing
  • To access without authority, interfere with, damage, or disrupt our systems
  • To transmit viruses, malware, or other harmful code
  • To engage in fraudulent or deceptive practices
  • To harvest or collect personal information of other users
  • To use the Services for any commercial purpose without authorization

6. PAYMENT AND REFUND POLICIES

6.1 Payment Terms

Certain features of our Services may require payment. By purchasing any paid features, you agree to:

  • Provide accurate and complete payment information
  • Pay all applicable fees and taxes
  • Authorize us to charge your selected payment method for the requested services

All prices are displayed in US Dollars and are subject to change without notice. We may offer promotional pricing or discounts at our discretion.

6.2 Refund Policy

We offer refunds for paid services under the following conditions:

  • Full refunds are available within 7 days of purchase if you have not used the paid features
  • No refunds are available for services that have been fully used or for custom tattoo design services

To request a refund, please contact our customer support with your order details. Refunds will be processed within 5-7 business days and will be credited to your original payment method.

7. PRIVACY AND DATA PROTECTION

7.1 Data Collection and Use

We collect and use personal information in accordance with our Privacy Policy. By using our Services, you consent to:

  • The collection of your personal information as described in our Privacy Policy
  • The use of your information to provide and improve our Services
  • The use of cookies and similar technologies as described in our Cookie Policy

You irrevocably and unconditionally represent and warrant that any data you provide to us is accurate, complete, and does not violate the privacy rights of any third party.

8. LIABILITY AND INDEMNIFICATION

8.1 Warranty Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Services will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties regarding the quality or safety of tattoo designs or artist services

AiTato is not responsible for the quality or safety of any actual tattoo work performed by third-party artists.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AiTato SHALL NOT BE LIABLE FOR:

  • Any direct, indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from the use or inability to use our Services
  • Damages resulting from third-party actions or services

Our total liability to you for any claims arising out of these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

8.3 Indemnification

You agree to indemnify, defend, and hold harmless AiTato, our officers, directors, employees, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of our Services
  • Your violation of these Terms and Conditions
  • Your violation of any applicable laws or regulations
  • Your infringement of any third-party intellectual property rights
  • Any harm caused by your content or actions to other users

9. THIRD PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites or services. These links are provided for your convenience only and do not constitute an endorsement by AiTato.

  • We have no control over third-party websites or services
  • We are not responsible for the content, privacy policies, or practices of third parties
  • Your use of third-party services is subject to their respective terms and conditions
  • We recommend that you review the terms and privacy policies of any third-party services you use

10. TERM AND TERMINATION

These Terms and Conditions shall remain in effect until terminated as provided herein.

  • We may terminate these Terms immediately if you violate any material provision
  • You may terminate these Terms by discontinuing use of our Services and deleting your account
  • Upon termination, all licenses and rights granted to you shall immediately cease
  • Sections relating to intellectual property, liability, indemnification, and governing law shall survive termination

11. DISPUTE RESOLUTION

We strive to resolve any disputes amicably. Before initiating legal action, please contact us to attempt to resolve the issue.

  • Any dispute arising out of or in connection with these Terms shall first be resolved through good-faith negotiations;
  • If negotiations fail, the dispute shall be settled through binding arbitration in accordance with the Arbitration Rules of the China International Economic and Trade Arbitration Commission (CIETAC) (or the "Arbitration Rules of the Shenzhen International Arbitration Court (SCIA)" if selected based on actual needs);
  • The place of arbitration shall be Shenzhen City, Guangdong Province, the People's Republic of China;
  • Each party shall bear its own arbitration costs, unless otherwise awarded by the arbitral tribunal;
  • Nothing in this Section shall prejudice our right to seek injunctive relief for the protection of our intellectual property rights.

12. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China (excluding the laws of the Hong Kong Special Administrative Region, the Macao Special Administrative Region, and Taiwan Region), without regard to its conflict of laws principles.

  • Any legal proceedings not resolved through arbitration shall be submitted to the competent people's courts (including basic people's courts, intermediate people's courts, etc.) in Shenzhen City, Guangdong Province, the People's Republic of China for adjudication;
  • You consent to the jurisdiction of the above-mentioned courts for any such legal proceedings.

13. MISCELLANEOUS

  • Entire Agreement: These Terms constitute the entire agreement between you and AiTato regarding the use of our Services.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision.
  • Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms at any time.
  • Notices: All notices required under these Terms shall be in writing and delivered to the contact information provided herein.

By using AiTato's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Effective Date

This Terms and Conditions is effective as of November 24, 2025.